Version 1 controlled pilot
One live system for passenger orders, feedback, pantry control and base kitchen supply
Use separate links for each user group. Passenger QR should open only the customer app. Command center and base kitchen links are for Meals On Wheels staff.
Meals On Wheels Customer App
Passenger details, food ordering by meal slot, feedback, complaint and live order status.
Rake Manager Command Center
All feedback, customer orders, pantry stock, master food items, base kitchen indents and invoice acceptance.
Customer Care Desk
Order and complaint resolution bridge with escalation buzz for unattended customer issues.
Base Kitchen Operations
Accept indent, adjust quantities, process delivery, create invoice and track disputes.
Control Tower
Maker-checker approval for catalog items, partner onboarding and Gitanjali route planning.
Meals On Wheels Partner App
Restaurant enlistment, food catalog request and approval status tracking.
Meals On Wheels Delivery App
Delivery partner profile, order pickup, OTP release and delivered confirmation.
Train Rake QR Creator
Create Meals On Wheels QR codes mapped to a train, rake, Rake Manager and approved train vendor.
Admin Console
Create staff IDs, passwords, app access and read-write rights for Rake Manager, kitchen and customer care teams.
Central Command
Business dashboard for orders, margin, fill rate, complaints and ecosystem network.
Meals On Wheels CFO App
Executive sales and margin dashboard, final payment approval and payment advice register.
Share Correct Link
For QR code, share only the passenger link. Keep staff links inside Meals On Wheels operations.
Customer QR Link
customer-app.html
Train Manager Link
command-center.html
Customer Care Link
customer-care.html
Base Kitchen Link
base-kitchen.html
Control Tower Link
control-tower.html
Partner Link
partner-app.html
Delivery Link
delivery-app.html
Train Rake QR Link
qr-code-app.html
Admin Console Link
admin-app.html
Central Command Link
central-command.html