Meals On Wheels Customer Care Desk

Customer Care Secure Login

Use an active Firebase Customer Care or Super Admin account.

not logged in

0Open orders

0Open complaints

0Escalations

0Resolved today

Order Filters

Filter the complete customer-care order feed by order date, yard, train number or train name.

Order Date Yard Train Number / Name

Showing all orders

Escalation Board

Unaccepted orders and unattended complaints buzz here for customer care action.

Customer Orders

View passenger, train, supplier and delivery detail.

Incoming Customer Orders

New orders blink here until customer care or operations accepts them.

Feedback and Complaint Resolution

Customer care can reply to the customer and update the live ticket.